Introduction
Welcome to VideoPicAI ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered image and video generation platform.
Last Updated: January 31, 2026
- Account Information: Name, email address, and profile picture when you create an account
- Payment Information: Payment details processed securely through Stripe (we do not store complete credit card numbers)
- Authentication Data: OAuth tokens from Google and GitHub for social login
- Communication Data: Messages and inquiries when you contact our support team
Content & Generation Data
- Prompts & Parameters: Text prompts, negative prompts, and generation parameters you provide
- Generated Content: Images and videos created through our platform
- User Preferences: Model selections, style preferences, and customization settings
Usage Data
- Platform Usage: Features used, generation requests, and interaction patterns
- Device Information: IP address, browser type, operating system, and device identifiers
- Analytics Data: Page visits, session duration, and feature engagement metrics
Credit & Billing Data
- Credit Balance: Information about your credit usage and remaining credits
- Transaction History: Records of credit purchases and subscription payments
- Plan Details: Your current pricing tier (Free, Pro, or Lifetime)
We use your information for:
Service Provision
- Content Generation: To process your image and video generation requests
- Account Management: To maintain your account and provide access to features
- Credit Management: To track credit usage and process purchases
Service Improvement
- AI Model Training: To improve our AI models and generation quality (using anonymized data)
- Feature Enhancement: To analyze usage patterns and develop new features
- Performance Optimization: To monitor and optimize platform performance
Communication
- Transaction Updates: To send payment receipts, credit statements, and invoices
- Service Notifications: To inform you about platform updates, maintenance, or policy changes
- Marketing Communications: To share promotional offers (you can opt-out at any time)
Security & Fraud Prevention
- Account Security: To detect and prevent unauthorized access
- Payment Protection: To verify transactions and prevent fraud
- Abuse Prevention: To identify and prevent misuse of our platform
Data Sharing & Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
AI Service Providers
- Generation APIs: Your prompts and parameters are shared with AI providers (OpenAI, Replicate, etc.) to generate content
- Data Processing: These providers may process your data according to their own privacy policies
Payment Processors
- Stripe: Payment information is processed securely through Stripe
- Financial Data: We share only necessary transaction data with payment providers
Service Providers
- Authentication: OAuth providers (Google, GitHub) for social login
- Analytics: Analytics providers to understand platform usage
- Infrastructure: Cloud services for hosting and data storage
Legal Requirements
- Compliance: When required by law, court order, or government regulation
- Protection: To protect our rights, property, or safety
- Legal Transfer: In connection with any merger, sale, or transfer of assets
Public vs. Private Content
Public Content
- Discover Gallery: Generations marked as "public" are visible to all users
- Shared Content: When you share content via public links, anyone with the link can view it
- Author Attribution: Public content displays your username and creation details
Private Content
- Default Setting: All generations are private by default
- Access Control: Only you can view your private generations
- My Creations: Private content is only accessible in your personal dashboard
Data Retention
- User Accounts: Data is retained while your account is active
- Generated Content: Stored indefinitely unless you delete it
- Usage Logs: Typically retained for up to 12 months for analytics
- Payment Records: Retained as required by law (typically 7 years)
- Deleted Data: Personal data is securely deleted within 30 days of account deletion
Data Security
We implement industry-standard security measures:
- Encryption: All data is encrypted in transit (TLS/HTTPS) and at rest
- Access Control: Strict access controls and authentication requirements
- Regular Audits: Regular security audits and penetration testing
- Secure Infrastructure: Hosting on secure cloud infrastructure with SOC 2 compliance
- Data Minimization: We collect only data necessary for our services
Your Rights & Choices
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your personal data (with some exceptions)
- Opt-Out: Unsubscribe from marketing communications
- Export: Download your data in a portable format
- Object: Object to certain data processing activities
To exercise these rights, please contact us at [email protected]
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the CCPA:
- Right to know what personal information we collect
- Right to know if we sell personal information (we do not)
- Right to delete personal information
- Right to opt-out of the sale of personal information (not applicable)
GDPR Compliance (EU Users)
If you are an EU resident, you have additional rights under GDPR:
- Right to data portability
- Right to object to processing
- Right to restrict processing
- Right to be forgotten (under certain conditions)
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Sending an email notification to registered users
- Displaying a prominent notice on the platform
Continued use of our services after changes constitutes acceptance of the new policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
This Privacy Policy is effective as of January 31, 2026